Privacy Policy

This Privacy Policy describes how cartfixa.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor Shopify.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

Purpose of collection: to provide products or services to you, to fulfill our contract, process payments, arrange for shipping, provide invoices/order confirmations, communicate with you, screen orders for potential fraud, and provide information or marketing if you have consented.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

Examples of Personal Information collected: e-mail address, name

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Text Marketing Terms and Conditions

We use information you provide to send text notifications (order updates, abandoned checkout reminders), marketing offers, and transactional texts, including requests for reviews.

Our website uses cookies to keep track of items in your shopping cart, including abandoned checkouts. This data is used to determine when to send cart reminder messages via SMS.

By using our SMS marketing service, you agree to our Messaging Terms and Messaging Privacy Policy.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide services and fulfill contracts with you. For example:


  • Shopify powers our online store. Learn more: Shopify Privacy.

  • To comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information for targeted advertisements or marketing communications.


  • Google Analytics helps us understand how customers use the Site. Privacy info. Opt-out.

  • We share some usage and purchase info with advertising partners through cookies or other technologies. Learn about NAI’s advertising.

Opt-out links:

Using Personal Information

We use your Personal Information to provide our services, including offering products, processing payments, shipping orders, and sending updates on new products, services, and offers.

Lawful Basis (GDPR)

If you are a resident of the EEA, we process your personal information based on:


  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Tasks carried out in the public interest

  • Legitimate interests that do not override your rights

Retention

We retain your Personal Information for our records unless you request deletion. For more info, see the ‘Your Rights’ section below.

Automatic Decision-Making

EEA residents can object to processing based solely on automated decision-making. We do not engage in fully automated decisions with legal or significant effects, except limited automated decision-making for fraud prevention via Shopify.

Selling Personal Information

Our Site does not sell Personal Information as defined by CCPA.

Your Rights

GDPR: Access, correct, update, erase, or port your Personal Information. Contact us at fatimazehra555550@gmail.com.

CCPA: California residents may access, correct, erase, or port Personal Information. Authorized agents may submit requests on your behalf.

Cookies

Cookies help improve your experience and remember preferences.

Types of cookies we use:


  • Functional (store operation, login, cart)

  • Analytics (Shopify tracking)

  • Advertising & social media

You can control cookies via your browser, but blocking may limit Site functionality. Learn more: www.allaboutcookies.org.

Do Not Track

We do not change data collection in response to Do Not Track signals due to lack of industry standard.

Changes

We may update this Privacy Policy to reflect changes in our practices or for legal reasons.

Contact

For questions or complaints, contact us:

Email: fatimazehra555550@gmail.com